Privacy Policy

At G-EVENTs, we are committed to protecting your personal information and ensuring your event media is handled with care and transparency.

1. Information Collection

To provide our premium event services, we collect the following:

• Personal Contact Details: Your name, email address, and phone number.

• Event Information: Date, location, and type of event.

• Logistics & Billing: Physical addresses for merchandise or photo delivery and transaction details handled via secure third-party providers.

• Media: Photos or video captured at your event (with your consent).

2. Use of Your Information

We use the data collected to ensure a seamless experience:

• Service Delivery: Managing bookings, confirmations, and the delivery of digital or physical products.

• Communication: Sending updates, invoices, and customized improvements to your service.

• Media Sharing: Providing access to event galleries for you and your guests.

• Promotions: Sending occasional marketing updates only if you have opted in.

3. Photography & Media Rights

We value your privacy regarding event media. With your explicit consent, event photos may be:

• Displayed on our official website or social media channels.

• Included in promotional materials to showcase our work.

• Note: Clients maintain the right to request the removal of specific images or opt-out of promotional use at any time.

4. Third-Party Services & Security

• Trusted Partners: We utilize secure third-party services for payment processing, professional print labs, and gallery hosting. These partners only access your data as necessary and are compliant with data protection laws.

• Data Protection: We implement strict security measures to prevent the loss, misuse, or unauthorized access of your information. Data is stored securely and only retained for as long as required to fulfill our services.

5. Your Rights & Control

You have full control over your data. You may contact us at any time to:

• Access a copy of your personal data.

• Correct any inaccuracies in your information.

• Request the permanent deletion of your data.

• Withdraw consent for marketing or photo usage.

6. Policy Updates

G-EVENTs may update this policy periodically to reflect changes in our services or legal requirements. All updates will be posted on this page with the effective date.

Delivery, Handling & Venue Access Policy

At G-EVENTs, we strive to provide a seamless setup so your event begins on time and without stress. To ensure this, the following policy applies to all bookings regarding the delivery, installation, and removal of equipment.

1. Standard Delivery & Inclusions

• Metro Area Coverage: Delivery, professional setup, and pack-down are included for all events located within the Perth metro area.

• Installation Timeline: All equipment will be fully installed and tested prior to your event start time and will be removed promptly following the conclusion of the booked duration.

2. Client Responsibilities & Venue Access

To ensure a safe and efficient setup, the hiring party is responsible for the following:

• Access Clearances: Arranging all necessary venue access, including keys, security codes, or staff assistance to enter the premises.

• Lift & Parking: Ensuring functional lift access (if the setup is not on the ground floor) and securing approved parking for our delivery vehicles.

• Point of Contact: Providing a designated on-site contact person who can direct our team to the setup location upon arrival.

3. Venue Restrictions & Surcharges

Additional fees may be incurred if the setup environment presents significant challenges. These include, but are not limited to:

• Stairs: Scenarios where equipment must be carried up or down stairs to reach the setup area.

• Long-Distance Loading: Locations where the loading area is more than 50 metres from the actual setup point.

• CBD & Restricted Zones: Venues without a dedicated loading dock or designated loading zone, particularly in the Perth CBD.

• Wait Times: Any delays or waiting time caused by venue restrictions, locked doors, or lack of access may result in additional labor fees.

4. Technical & Power Requirements

• Power Supply: The client must ensure a stable, dedicated power source (standard 10A outlet) is available within 5 metres of the setup location.

• Space Requirements: The client is responsible for ensuring the venue has sufficient floor space for the specific equipment booked (e.g., 3x3m for Photobooths).

• Outdoor Events: For outdoor setups, the client must provide a level surface and adequate overhead protection (marquee or solid cover) to protect equipment from wind, rain, and direct sunlight.

5. Damage & Liability

• Equipment Safety: Once installed, equipment must not be moved or tampered with by guests or unauthorized venue staff.

• Liability: G-EVENTs is not liable for delays caused by insufficient power supply, inadequate space, or lack of venue access provided by the client.

1. Delivery, Setup & Venue Access

We provide full delivery, professional installation, and pack-down for all events within the Perth metro area. To ensure a smooth experience, the following conditions apply:

• Installation Timing: Equipment is installed prior to the event start time and removed immediately following the conclusion of the event.

• Client Responsibilities: The hiring party must arrange all necessary venue access, including lift access (if required) and parking approvals for our team.

• Access Surcharges: Additional fees may apply if setup involves stairs, a loading distance greater than 50 metres, or lack of a designated loading zone (common in CBD venues).

• Delays: Any waiting time caused by venue restrictions or lack of access may incur additional labor fees.

2. Site & Power Requirements

To operate safely and effectively, the venue must meet these technical standards:

• Power Supply: A dedicated, standard power outlet must be provided at the setup location.

• Environment: Equipment must be used indoors or under suitable waterproof cover unless prior written approval is given for outdoor use.

• Proximity: For the safety of the electronics, all food, drinks, and liquids must be kept away from the equipment at all times.

3. Equipment Use & Safety

The safety of your guests and our equipment is our priority:

• Authorized Use Only: Equipment must not be moved, altered, or operated by anyone other than G-EVENTs authorized staff.

• Guest Conduct: Guests are required to follow all staff instructions while using the equipment.

• Service Suspension: Any misuse, aggressive behavior, or unsafe conduct may result in the operation being paused or stopped immediately without a refund.

4. Liability & Damages

• Third-Party Liability: The hiring party is legally liable for any damage caused to the equipment by guests or third parties during the event.

• Negligence: If damage occurs due to negligence or misuse, full repair or replacement costs will be charged to the hiring party.